Politica de confidențialitate

iTicket.md is represented by "EVO IT ONLINE" S.R.L.

By continuing to use iticket.md services, you declare that you are at least 18 years old, you have read and fully understood the privacy policy, the cookies policy and you consent to the processing and use of your personal data, in accordance with the policies indicated .

If you are under 18 years of age, you can use iticket.md services only with the consent of one of your parents or legal representative. The parent or legal representative is obliged to read the privacy policy, the cookies policy and consent to the processing of his personal data according to the provisions indicated in the policies, because iticket.md can verify the existence of consent from the mentioned persons using reasonable measures. The mentioned persons are responsible for the protection of the minor's personal data.

"EVO IT ONLINE" S.R.L. and the iTicket brand is not liable for any damages caused by the removal of false information and/or entered without the necessary consent from its parent to the legal representative.

"EVO IT ONLINE" S.R.L. processes personal data from the user's online account on the iticket.md website according to the principles, rules and provisions described later. "EVO IT ONLINE" S.R.L. does not disclose to third parties the personal data from the user's cabinet online on iticket.md.


At the same time, in some cases, "EVO IT ONLINE" S.R.L. may transmit to third parties the personal data of the persons who will visit the event and/or who have bought tickets to the event only when a certain event requires the transmission of personal data concerning the persons concerned and only when the purposes, reasons and powers to collect the personal data of the customers (persons who buys or visits the event) on behalf of the third party - the organizing company are provided in the contract concluded between "EVO ALFA" S.R.L., which is part of the iTicket brand and the third party company. In this case, the personal data of visitors/buyers of tickets to the event will be transmitted by "EVO IT ONLINE" S.R.L. to "EVO ALFA" S.R.L, which will later transmit the personal data to the company that requested this data, respecting all the provisions described below and security measures according to the legislative and internal framework. In the mentioned cases, customers will be informed on the event page on iticket.md about the need to transmit personal data to third parties for the organization and more effective running of the event. The purchase of tickets to the said event and the entry of personal data of visitors/ticket buyers to the event reflect the consent of the data subjects for the transmission and processing of personal data to the third party.


In these cases "EVO IT ONLINE" S.R.L. and "EVO ALFA" S.R.L act as the persons authorized by the third company to collect the personal data of the buyers/visitors and do not have the capacity of personal data operator. The controller is the third-party company that has requested data collection on its behalf. At the same time, "EVO IT ONLINE" S.R.L. and "EVO ALFA" S.R.L. ensures the processing of personal data for the purposes mentioned by the third-party company according to the provisions described below, the legislative and internal framework. For additional information, the subject of personal data can contact "EVO IT ONLINE" S.R.L., using the contact details on the iticket.md website.

In other cases and for purposes described below "EVO IT ONLINE" S.R.L. has the status of operator according to Law no. 133 of 08.07.2011 on the protection of personal data.


Data protection principles

The collection of personal data will be carried out only for the specified, explicit and legitimate purposes;
The data will NOT be processed by third parties in a manner incompatible with these purposes;
Personal data will be accurate, and updated (if necessary);
The processing of personal data will be done in a legal, fair and transparent manner;
All personal data will be kept confidential and stored in a high security manner;
Personal data will not be shared with third parties unless this is necessary for the purpose of providing services according to existing agreements between the parties;
The persons whose data are processed have the right to request access to personal data, their rectification and deletion, opposition or restriction from data processing, as well as the right to data portability.

Personal data

Personal data means any information that can be linked to an identified or identifiable natural person.
Personal data includes all types of direct or indirect information (i.e. used in connection with other data) relating to the subject, such as name, surname, address, e-mail address, telephone number, etc.

Collection of personal data

The data we collect may include the following:
Name and contact details (your first and last name, e-mail address, address of domicile/residence in the case of ticket delivery, mobile phone number, as the case may be, other data necessary to fulfill the stated purpose, according to the legislation in force).
Data about your device and how you and your device interact with our products obtained through Cookies. (see Cookie Policy)
We collect data about the features you use, the products you purchase and the web pages you visit.
Data about the device and network you use to connect to our products. This includes data about the operating systems and software applications installed on your device, including product keys. They also include your IP address, language settings, and regional settings.

The purpose of collecting personal data

Informing customers about validating and shipping orders, resolving cancellations or problems of any nature related to an order, products and/or services purchased
Sending periodic newsletters and/or alerts, by using electronic mail (e-mail), only if the person concerned (the buyer) has explicitly expressed his consent. These may include promotional offers, alerts regarding the start or cancellation of the event, change of the date, time, place of the event, etc.
Market research, tracking and monitoring of sales and customer/buyer behavior.
Also, "EVO IT ONLINE" S.R.L. may provide the personal data of the buyer to other partner companies, but only on the basis of a confidentiality commitment from them and only for the purposes mentioned above, by which they guarantee that this data is kept safe and that the provision of this personal information is done in accordance with the law in effect as follows: payment/banking service providers courier service providers, marketing service providers or other services provided by companies with whom we may develop joint bidding programs to market our goods and services.

By continuing to use iticket.md services, I declare that I have read and fully understood the privacy policy and the cookies policy and I consent to the processing and use of my personal data, in accordance with the indicated policies.


Use of personal data

We will use the personal data only for the purpose for which it was collected and we will store the data only as long as necessary for the purposes mentioned above.
We will retain customer information for as long as their account is active for any of the above purposes.
Access to personal data is strictly limited to "EVO IT ONLINE" S.R.L. staff, associates who have the necessary authorization and a clearly defined need to use the data.

Security of processing

Personal data will be processed/processed securely and appropriate technical measures will be applied and maintained to protect them against accidental or unlawful destruction or loss, alteration, disclosure or unauthorized access, in particular when the processing involves the transmission of data through a network as well as against any other form of illegal processing.
Questions related to the security of personal data can be sent to [email protected].

Access and rectification or deletion of personal data

Customers have the right to request at any time access to: rectify, update, block, delete or restrict the processing of collected data.
To keep personal data up-to-date, we recommend that users inform us of any changes or discrepancies.
To view or modify personal data or to obtain information related to personal data, please contact [email protected] with a signed and dated request.
Subscribing to our newsletter gives you the opportunity to be up to date with the latest promotions, loyalty programs, access to order history, vouchers/discount codes and personalized offers by email
The user can unsubscribe from the iTicket newsletter at any time. In this case, promotional offers will no longer be sent to the user. The user can at any time subscribe to the newsletter again.
In case of non-use of the user's online account for 2 years, iTicket will notify the user of his desire to keep the user's online account for the next 2 years, otherwise the account will be liquidated. In case of refusal or silence or failure to communicate the answer within 15 days from the date of communication of the intention to liquidate the online user's account, iTicket liquidates the inactive online user's account. If necessary the user can register a user account online again.